PPI was sold to be over the phone - I do remember the bank
calling me - and so in effect, I agreed to it. Does this mean that
my claim is not valid?
Many people assume that because they agreed to buy the policy
that they do not have a rightful claim to compensation. This
however, does not immediately negate any claim.
Many people were sold the policy over the phone and asked to
make a snap decision on whether to buy it or not. Even though you
agreed to it, you did so based on information that was given to you
at the time.
Some of this will be 'sales patter' such as, "wouldn't you like
to protect your repayments, sir, and know that your family are
looked after". Sales speak is designed to be deliberately emotive
because in doing so, they appeal to a side of your character that
is open to manipulation, so to speak.
And so, you will have made the decision based on your emotions
and not realised perhaps, that you were not given all the
information you needed - neither you were you afforded the luxury
of time to think about it - and so, you agreed. You made, according
to the sales representative, a decision that your family would be
grateful for in the event something happened...
Your claim could be eligible for PPI compensation.
I'm sure how it was mis-sold to me. It just seems to be there.
It was part of the whole deal - sign here and then sign here. Do I
have a claim?
This is a story common to customers across Scotland and we can
all picture the scene.
You are applying for a loan to buy a new car. It is important to
you. Applying for this money is an emotional response to a need
that you have. Without a reliable car, you cannot work etc. and so
on.
And so, you sign what is put in front of you. We know we
shouldn't. We know we should take our time and read them but, the
application is minutes away from being approved, and you need this
money so badly…
We've all been there and there are many customers who feel more
than a little judged by their lack of knowledge. But you are not
the only one. Many customers have been bamboozled in this way.
Why not call Payment Protection Scotland and tell them your PPI
mis-selling story? You could have a claim and all those hundreds or
thousands of pounds you signed away in error could be yours once
again.