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Archive for tag: PPI Compensation Claim Guide

Your PPI Compensation Claim Guide

Claiming compensation is not something many people have done before and so it is no surprise that people turn to professionals for help. Here at Payment Protection Scotland we understand this, which is why we have created this concise guide to everything you need to know about the process…


Why are some people claiming compensation?

In the case of payment protection insurance (PPI), the product was mis-sold in many ways and this is the basis for claiming compensation. In a nutshell, the policy was not right for people and their circumstances and, even though the bank or company knew this, they still sold it to their customers.

How would I know if I have a claim?

There are many reasons why PPI was mis-sold to customers and these reasons will vary from case to case. Before you think that these reasons don't apply to you, it is always worth investigating further by giving us a call.

Common mis-selling reasons are (this is not an exhaustive list, contact us for more info);

  • You were not told that PPI was added to your account- and this in itself makes it difficult for people to understand that they have PPI and that it was mis-sold to them (*see next question!)
  • You were not told that there were medical conditionsthat were excluded and also not covered by the policy
  • You already had a PPI typepolicythat covered your income but were told that this was not sufficient
  • You were given the impression or told that thepurchase of the policy was compulsory

There are other, more complex reasons too so don't assume that you don't have a claim for compensation if you feel that your cases does not 'fit' with the above reasons.

How do I know I have PPI?

There are customers across the UK who WERE mis-sold PPI but, because it was added after they bought the original product - that is, a loan, or opened a store 'credit' account, credit card, catalogue accounts etc. - may not realise that they have PPI.

In some cases, the monthly premium is also not an obvious or separate payment. It may be included in the monthly amount you pay off your loan and you will only find the calculation in the fine small print, probably towards the end of some very long, small text.

Checking statements and paperwork for ALL accounts is essential, as you may be surprised to find that lurking in the background is a policy that you did not ask for, nor covers your circumstances.

Can Payment Protection Scotland help?

We have helped hundreds of people, from all walks of life, to make successful claims for PPI compensation. When you call us, you are under no obligation to continue with a claim. Call us and have a conversation about your claim.