Glasgow: 0141 844 0017 * Edinburgh: 0131 224 0094 * Lanarkshire: 01698 286 463

Archive for tag: Claim PPI in Scotland

PPI Claims – What You Need To Know

If you are thinking of making a claim for compensation believing that payment protection insurance (PPI) was mis-sold to you, there are some key facts that you need to know.


1. Providing proof

As per consumer and financial laws in the UK, as a customer, if you believe that a financial product has been mis-sold to you, you will need to provide 'proof' that this was the case.

In the case of PPI, it has come to light that there are many reasons why PPI was mis-sold to customers:

  • Terms and conditions are not explained clearly
  • Exclusions were not made obvious to customers
  • Customers were told or given the impression it was compulsory
  • Some people were advised to buy PPI but were unaware of why it was the right policy
  • Many people felt pressured into buying PPI
  • Other customers felt that their application for a loan etc. would not be successful unless they bought the policy
  • They were over the age of 65 years when it was sold to them
  • They were self-employed

There are other reasons too, all of which Payment Protection Scotland can talk through with you when you call them.

2. Within the deadline

The PPI deadline of August 2019 is only a few months away. If you were mis-sold PPI before summer 2017, you have until 29th August to lodge your complaint or face missing out of thousands of pounds compensation.

There are other deadlines too. If you received a letter from your bank or lender telling you that you may have been mis-sold PPI, you have three years from the date of the letter to make a claim. If you have received a letter, you MUST act because by writing to you, the bank is more or less telling you that you have PPI - and that there could be a heap of cash with your name in it!

3. Do it yourself or get professional help

Not everyone is a fan of claim management companies, believing that they charge huge fees for something that customers can do themselves.

You can defend yourself in a court case but most people choose to use an expert solicitor. So when it comes to PPI claims, why not use an expert and reputable claim management company such as Payment Protection Scotland?

Can Payment Protection Scotland help you?

With a high success rate, we put our success down to the rigorous assessment process that we have. We examine every case in detail, ensuring that we gather as much information as we can from you in order to create a case that the bank or lender will find hard to refute.

We are successful at what we do and we can help you too - call us now to find out more!

How easy is it to claim PPI?

It can be simple and straightforward.

  1. Examine your paperwork and statements for any loans, credit cards and mortgages you have had in the last few years.IFyou have PPI or a similar looking policy on there, you may have an eligible claim for compensation.
  2. You can submit a letter of complaint, with policy numbers and full details to your bank or lender yourself OR you can opt to use a claims management company like Payment Protection Scotland.
  3. Your bank or lender has an 8 week timeframe in which they must respond to your complaint.
  4. Some lenders will make you a PPI compensation 'offer' whilst others will send you a cheque.
  5. If you are happy with your PPI 'offer', then you accept it and sign.
  6. This is a successful end to your PPI compensation claim.

Sometimes, there can be hitches in this PPI compensation journey.

If you opt to use a claims management company like ourselves, then you'll be engaging a reputable and trusted company to work on your behalf. We charge a small fee for our service, currently this is 25% of any final successful compensation payment made to you. IF your PPI compensation claims don't go according to plan, then we don't charge you anymore, but we will still work very hard to resolve your compensation claim successfully.

Consider this scenario, for example;

You have engaged us to make a PPI compensation claim on your behalf. The offer you receive we consider is far too low (banks and lenders will try to get away with paying the least amount in compensation as possible). On your behalf, we then put in another letter of complaint, clearly outlining the reasons why the offer should be increased. On most occasions, we find that this course of action is enough to redress the balance.

What if my claim for PPI compensation is refused?

If you cannot get a satisfactory response from your bank or lender, we would advise that you take your PPI compensation claim to the Financial Services Ombudsman and let them deal with the matter. Unfortunately, this is a common occurrence as some banks have tried very hard not to pay PPI compensation to customers. The FSO has, so far upheld, 71% of PPI complaints made to it against the banks (2011 figures).

There are still customers who have not made a PPI claim as they are unsure, perhaps, if they have an eligible claim. If you are one of those customers, then please contact Payment Protection Scotland and we'll be happy to advise you further.

How to Claim PPI in Scotland

How to Claim PPI in Scotland

Call Payment Protection Scotland today and our staff will guide you through how to reclaim your Payment Protection Insurance (PPI).

Please contact Payment Protection Scotland on the details below :

Head Office: 272 Bath St, Glasgow. G2 4JR
Telephone: 0141 844 0017
Lanarkshire Office: Mediacorp House, 2 Caird Park, Hamilton. ML3 0EU
Telephone: 01698 286 463